We recommend cleaning marks with a damp cloth.

• Cleaning with a damp sponge or cloth will be the best way to clean any dirty marks off this product.
• Cushions are filled with a luxury polyester fibre that creates a lovely "loftiness" that will bounce back to life.
• If you wash the cushion in the washing machine, the fibres tend to move about and clump up which might spoil the look of your cushion.
• The print on the outer fabric will not run.

What happens if the Lux. Fibre gets wet or is washed in the machine?

• No harm will come to the polyester fibre in theory, getting it wet is inadvisable though don't panic, just dry it out normally at room temperature though don't put it in the dryer.
• We found on testing that if you do put the cushion in the washing machine, it will dry out ok though the tumbling in the washing machine tends to make the fibres all clump together and become less evenly spaced in the cushion.

What type of Fibre is used to fill our cushion & pillow Products?
Generally speaking, we use a luxury, spiral twisted and smooth-coated polyester fibre (Lux.) to fill our cushion products. Normal fibre can become lumpy over time but ours will bounce back time and again and has the benefit of being Hypoallergenic.

Does the Lux. Fibre have a Fire Rating?
Yes. We buy our fibre only from a trusted UK source that has their fibre meet the Furniture (Fire) (Safety) Regulations (BS5852). We regularly obtain updated certificates to check the latest batches meet the current requirements.

What happens if the Lux. Fibre gets wet or is washed in the machine?
No harm will come to the polyester fibre in theory, getting it wet is inadvisable though don't panic, just dry it out normally at room temperature though don't put it in the dryer. We found on testing that if you do put the cushion in the washing machine, it will dry out ok though the tumbling in the washing machine tends to make the fibres all clump together and become less evenly spaced in the cushion.

Is the Lavender Organic?
Yes. We purchase Organic Lavender from our Grain & Seed Merchant in the UK and they have sourced genuine lavender buds for our heat packs. This is not a scent, we add the flower buds from Organic Lavender for the most exquisite fragrance.